Medical Home

We are so excited about our focus on being a patient centered Medical Home.  Before we discuss the details I thought it would be helpful to offer some background on our commitment to quality and technology.  In 2005, KCIM was proud to be the leader in adopting health care technology in the greater Kansas City metropolitan area. 

We recognized immediately the ability to improve patient quality. As one of the first primary care offices in Kansas City to implement an office wide Electronic Medical Record, KCIM has pioneered the shift away from paper charts in doctor's offices as recommended by the federal government in an effort to improve the health care system.

KCIM physicians utilize this comprehensive system to maintain accurate and current patient information, improve patient care quality, reduce medical errors, provide prompt transfer of important medical records to hospitals and medical specialists, and keep our patients abreast of the latest changes in medicine.

Due to our ability to utilize the data in our system to further improve patient quality, we decided to work alongside Blue Cross and Blue Shield of Kansas City in order to become an NCQA Certified, Patient Centered Medical Home. Through their pilot project, supporting local practices through the process, we are pleased to have been accredited as a Level 3 Medical Home. 

This is the highest designation. NCQA is the National Committee for Quality Assurance and is a private 501.c3 not for profit organization dedicated to improving health care quality in America. Since its founding in 1990, NCQA has been a central figure in driving improvement throughout the health care system, helping to elevate the issue of health care quality to the top of the national agenda. 

The term “medical home,” while a bit confusing, truly references a model of health care delivery that is a team-focused approach. KCIM has always had this approach to delivering care, however some of the new aspects include use of a care coordinator to assist us in providing the highest level of quality care for those with chronic conditions, improved access and communication with our patients by utilizing new technologies and online services, and expanded hours of service to meet the needs of our patients.  We hope that you will find a true difference in the care you receive at our practice.

Click HERE for a visual representation of the patient centered medical home concept. This document will give you a clear understanding of how this new concept works and can improve their health.